SOLUTIONS

X24 Season 6 Solutions!

Team – Parikrama
Solution – Jagruk Janta
Device integration – GPS Tracker
Platform – Mendix

A solution that serves the community, serves a purpose!

"Citizen First" as their use case, they built “Jagruk Janta”, an application that resolves people’s grass-root level issues with the help of technology. It acts as a bridge between the citizen the problem solver - engineer.

They created an easy to access mobile application with two views:

User’s View:
- Complaint registration
- Nature of the registered complain
- Location of the damaged area
- Track the status of their complaint
Engineer’s View:
- List view of user complaints
- Learn about the details of the complaint
- Choice to resolve the complain

The user will get notified once the complaint is resolved by the engineer.

Road ahead:

Loyalty program: Jagruk janta who’ll keep identifying issues will get rewarded
Notification: Updates about road blockages, construction work in the area, etc.

They used TQ device "GPS Tracker" to make the engineer aware of the exact location of the complaint.

All in all, by creating a solution that keeps citizens in the center, they did justice to the challenge they received!